What is LIKEYSEVEN Rewards?
You can enjoy exclusive rewards if you join the our reward programs. Refer to our rewards details for further information.
Can I return/refund?
Yes. It depends on the situation. If the product is damaged during delivery time, it can be fully claimed or exchange for a new item. You need to contact our support for this issue within 2 days after you received the parcel.
What courier we used?
We are using J&T Express, DHL, Ninjavan, Fedex etc. for local shipping and international shipping.
Who pays for return postage?
We will pay for the postage if the delivery failure is caused by us or the courier partner. Buyers need to pay for the postage if the return reason is not acceptable.
How to enter the discount promo code?
You can enter the promo code given during check out. The amount will automatically deducted after you have entered in the total amount to be paid.
Can I check out without register an account?
Yes, you can check out as a guest.
We suggest you can register for an account which is convenient for future purchase and our exclusive rewards.
How to take care my jewellery?
- Store your jewellery in a pouch or box.
- Keep jewellery away from water and humidity.
- Avoid lotion, perfume or chemical.
- Remove jewellery during shower, swim.
- Gently clean jewellery after use with cloth.
- Remove jewellery before excercise or sleep.
What is engraving jewellery?
It is the best gift for her. You can make your own jewellery. Engrave name, date or other meaningful words on the jewellery.